How can we help?
Help for the FLEETBAQ dispatch platform (fleetbaq.com) and the FLEETBAQ Driver app on the App Store and Google Play.
Common questions.
How do drivers join?
The fleet owner adds the driver in FLEETBAQ and sends an invite code by text. The driver installs FLEETBAQ Driver, enters the code and is connected to their carrier.
I did not get my invite code
Ask your fleet owner to resend it from Drivers → Invite, or email us with your carrier's name.
Login or password problems
Use "Forgot password" on the sign-in screen, or email us from the address on your account.
Accident, flat tire or breakdown
In an emergency, call 911 first. Then in FLEETBAQ Driver tap Report a problem (on Loads, or on the load itself), pick what happened, answer a few questions, add photos and tap Send. Your dispatch sees it right away. No signal? The app says so — keep the screen open and tap Send again when you have bars.
Delete my account and data
Drivers: in the app, Profile → Privacy & account → Delete my account, or at fleetbaq.com/delete-account. It is deleted right away. Records your carrier must keep by law, like your driver file and accident reports, stay with the carrier. Carriers: email contact@fleetbaq.com and we complete it within 30 days.
Billing and invoices
Email contact@fleetbaq.com with your company name.
Who you're talking to.
Kaur Consultancy LLC
FLEETBAQ is a trade name of Kaur Consultancy LLC, an Arizona limited liability company.
1350 W Van Buren St, Ste 2017, Phoenix, AZ 85007, United States
contact@fleetbaq.com · (559) 385-3476 · fleetbaq.com
FLEETBAQ Driver
The free app your drivers use for loads, documents and pay.